Careers

Four on-ramps.

Choose the path that fits where you are today. Every role has real mentorship, real training, and a real team behind you.

01 / OWNERSHIP

Agency Ownership

There are three ways into ownership at Team Twin Cities. They aren't ranked — they're different on-ramps for different candidates. Pick the one that matches where you are today.

Path

Traditional Startup

What it is
Launch a Farmers agency from the ground up. Build your own team, brand, and book of business at your own pace.
Best for
Entrepreneurs ready to build something from zero with a national brand behind them.
What you get
Financial incentives during the ramp-up years, marketing support, and full training on running your own agency.

Path

Acquisition

What it is
Step into an existing book of business and take over an established Farmers agency on day one.
Best for
Experienced operators or capitalized buyers who want instant cash flow, not a runway.
What you get
An established client base, immediate revenue, and a foundation to grow something already built.

Path

Protege

What it is
Train under a successful agency owner and learn the business from the inside before you launch your own.
Best for
Future owners who want hands-on experience and mentorship before signing on the line.
What you get
Real reps in the seat, a paycheck while you learn, and the skills and confidence to launch your own agency later.

Whether you're an experienced business owner or just getting started, we'll meet you where you are.

02 / PRODUCER

Agency Producer

Producers work alongside an experienced agency owner, building relationships and writing new business every week. It's the fastest way to learn insurance sales without carrying the weight of ownership.

What you'll do

  • Quote and write new personal-lines policies (auto, home, umbrella, life).
  • Follow up on inbound leads and referrals from the agency's book.
  • Cross-sell and round out existing households.
  • Partner with the CSR team on handoffs and account reviews.

What we're looking for

  • Prior sales, hospitality, or client-facing experience.
  • Coachable, competitive, and comfortable on the phone.
  • Willing to earn Property & Casualty and Life licenses (we help).
  • Long-term view — this is a career, not a gig.

What we provide

  • Licensing support and paid study time.
  • Warm leads, established brand, and a full carrier stack.
  • Mentorship from an experienced agency owner every week.
  • Base plus commission with real upside as your book grows.

03 / SDR

Sales Development Representative

The SDR opens the conversations that grow the agency. It's the on-ramp — you learn sales, objection handling, and professionalism from day one, with a clear path into a Producer seat.

What you'll do

  • Make outbound calls to prospective clients and cross-sell targets.
  • Qualify leads and book appointments for licensed producers.
  • Follow scripts, log activity, and iterate on what's working.
  • Represent the agency professionally on every call.

What we're looking for

  • Great energy on the phone and a thick skin.
  • Curious, coachable, and consistent — the job rewards reps.
  • Early-career candidates welcome; no insurance background required.
  • Someone who wants to grow into a Producer or Ownership track.

What we provide

  • Structured training on sales fundamentals and objection handling.
  • A clear promotion path into a licensed Producer role.
  • Base pay plus performance bonuses.
  • A team that celebrates activity, not just closes.

04 / CSR

Customer Service Representative

The CSR is the first voice clients hear. You keep the book healthy — handling policy changes, billing questions, and claims support with real care.

What you'll do

  • Answer client calls and emails on policies, billing, and coverage.
  • Process endorsements, renewals, and payment updates.
  • Support clients through the claims process end to end.
  • Flag cross-sell and retention opportunities to producers.

What we're looking for

  • Organized, detail-oriented, and genuinely helpful.
  • Comfortable juggling phone, email, and agency management software.
  • Prior service or admin experience is a plus, not required.
  • Willing to earn a P&C license (we sponsor).

What we provide

  • Paid licensing and onboarding.
  • A stable, salaried seat with benefits.
  • A tight, supportive team — no one gets thrown into the deep end.
  • A path into producer or account-manager work if that's your goal.